TERMS AND CONDITIONS
- These Terms and Conditions will apply to the purchase of the goods detailed in our quotation (Goods) by the buyer (you or Customer) from Moonshot Group Ltd trading as HD Wraps UK a company registered in England and Wales under number 10762766 (we or us as Supplier) whose registered office is at (12 Lime Grove, Bottesford, Nottingham, NG13 0BH)
- These Terms and Conditions will be deemed to have been accepted by you when you accept them or the quotation or from the date of any delivery of the Goods (whichever happens earlier) and will constitute the entire agreement between us and you.
- These Terms and Conditions and the quotation (together, the Contract) apply to the purchase and sale of any Goods between us and you, to the exclusion of any other terms that you try to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
- A “business day” means any day other than a Saturday, Sunday or bank holiday in England and Wales.
- The headings in these Terms and Conditions are for convenience only and will not affect their interpretation.
- Words imparting the singular number include the plural and vice-versa.
- The description of the Goods is set out in our sales documentation, unless expressly changed in our quotation. In accepting the quotation you acknowledge that you have not relied upon any statement, promise or other representations about the Goods by us. Descriptions of the Goods set out in our sales documentation are intended as a guide only.
- We can make any changes to the specification of the Goods which are required to conform to any applicable safety or other statutory or regulatory requirements.
- The price (Price) of the Goods is set out in our quotation current at the date of your order or such other price as we may agree in writing.
- If the cost of the Goods to us increases due to any factor beyond our control including, but not limited to, material costs, labour costs, alteration of exchange rates or duties, or changes to delivery rates, we can increase the Price prior to delivery .
- Any increase in the Price under the clause above will only take place after we have told you about it.
- The Price is exclusive of any applicable VAT and other taxes or levies which are imposed or charged by any competent authority.
Cancellation and alteration
- Details of the Goods as described in the clause above (Goods) and set out in our sales documentation are subject to alteration without notice and are not a contractual offer to sell the Goods which is capable of acceptance.
- The quotation (including any non-standard price negotiated in accordance with the clause on Price (above) is valid for a period of 30 days only from the date shown in it unless expressly withdrawn by us at an earlier time.
- Either of us can cancel the order for any reason prior to your acceptance (or rejection) of the quotation.
- If the proforma is paid and our designers have taken a brief and created artwork, the customer is liable for all studio time if they wish to terminate from this point. This means that from the proforma we will deduct our studio time based on the hours the design team have invested. The remainder of the proforma will then be credited back.
- We will always conduct a ‘final survey’ once you have approved and commissioned HD Wraps UK. This survey is more detailed than the one first conducted and will be carried out by our Senior Installation Manager
- The quoted prices are subject to change at this point should anything be unearthed that wasn’t seen or talked about at the initial consultation – such as amendments to the areas originally discussed by the customer
- These amendments can reduce the quotation as well as increase it – you will be notified either way before commencing into an agreement
- We will invoice you proforma for 50% on acceptance of the quotation
- This payment is company policy as it spreads the risk to ourselves and you as the customer
- We do not undertake any design work until this 50% payment is received cleared into our business bank account
- We only invoice the final 50% once the installation is complete and you are happy
- We require payment within 10 days for the completion invoice
- If you do not pay within the period set out above, we will suspend any further installation to you and without limiting any of our other rights or remedies for statutory interest, charge you interest at the rate of 8% per annum above the base rate of the Bank of England from time to time on the amount outstanding until you pay in full
- Time for payment will be of the essence of the Contract between us and you.
- All payments must be made in British Pounds unless otherwise agreed in writing between us.
- Both parties must pay all amounts due under these Terms and Conditions in full without any deduction or withholding except as required by law and neither party is entitled to assert any credit, set-off or counterclaim against the other in order to justify withholding payment of any such amount in whole or in part.
Once proforma payment is received we will require the following to start on your artwork:
- A brief that covers all aspects of the way the artwork should look, its contents, colourings, style, size, curriculum subjects, the more detail the better at this stage – this will form what we call the ‘First Brief’
- Once a designer is assigned they will begin creating design concepts around this First Brief
- Once the designer has met the First Brief requirements, they will proof to the customer via email
- It is now the responsibility of the customer to check over the first drafts and make any suggestions or amendments to their original First Brief
- We are happy to perform amends based on the First Brief free of charge and unlimited
- We are not responsible however for ‘author’s corrections’ or complete brief direction changes from the original agreed First Brief
- This would require designs to start from scratch and would be deemed as not accounted for within the original quotation and estimate of studio time, and therefore artwork design time could be charged at our discretion (the customer will be advised)
- Continual author’s corrections will always be charged as extra studio time and the customer will be advised
- The designer will always try to resolve artwork direction issues at the earliest possibility to salvage first drafts and get to a resolution for both parties without extra costs
- Most drafts are 80% ‘there’ when first proofed if the First Brief is accurate
- All artwork is the property of HD Wraps UK until the completion invoice is paid
Copyright in education
- We use image bank and stock photography library subscriptions to gather elements, and we follow the ‘Exceptions for education and teaching’ guidance as follows:
- “One of the most important exceptions for education permits the use of any type of work for the purpose of teaching (or as the law puts it: ‘for the sole purpose of illustration for instruction’). This means that copyright in the work is not infringed by an individual teacher or a student as long as they are copying the work to give or receive instruction (or when preparing to give or receive instruction), and the copying is used to illustrate a point about the subject being taught. Also, the law makes clear that ‘giving or receiving instruction’ allows copying when setting examination questions, communicating questions to students, and answering questions.
- Our install teams are all DBS checked and cleared
- We have our own ‘working at height’ equipment – we do not sub contract these activities
- You are responsible to remove all wall elements that were agreed to be removed prior to the day of installation. We are not responsible for areas that need shelves/noticeboards/pictures or similar removing. Any removal activities which take the installation team longer will be charged as appropriate to the extra time required.
- If you identify any damages or install related issues, you must inform us in writing within 5 days of delivery, providing details and photos
- Other than by agreement, we will only accept returned Goods if we are satisfied that those Goods are defective and if required, have carried out an inspection and been given the chance to rectify
- Subject to your compliance with this clause and/or our agreement, we hope to always rectify the situation via reprint, reinstall or repair
We will be under no liability or further obligation in relation to the Goods if:
- if you fail to provide notice as set above; and/or
- you make any further use of such Goods after giving notice under the clause above relating to damages and shortages; and/or
- the defect arises because you did not follow our oral or written instructions about the storage, commissioning, installation, use and maintenance of the Goods; and/or
- the defect arises from normal wear and tear of the Goods; and/or
- the defect arises from misuse or alteration of the Goods, negligence, wilful damage or any other act by you, your employees or agents or any third parties.
- the areas are contaminated with products painted on to the walls that we would not know about creating the peel away from the substrate
- damp conditions that arise at cold or warm times causing substrate to sweat and compromise the wall wraps
- unsuitable substrate conditions from known (existing) issues or changes after the final survey
Acceptance of the Goods will be deemed to be upon inspection of them by you and in any event within 5 days after installation
Risk and title
- The risk in the Goods will pass to you on completion of installation
- Title to the Goods will not pass to you until we have received payment in full
We can terminate the sale of Goods under the Contract where:
- you commit a material breach of your obligations under these Terms and Conditions;
- you are or become or, in our reasonable opinion, are about to become the subject of a bankruptcy order or take advantage of any other statutory provision for the relief of insolvent debtors;
- you enter into a voluntary arrangement under Part 1 of the Insolvency Act 1986, or any other scheme or arrangement is made with your creditors; or you convene any meeting of your creditors, enter into voluntary or compulsory liquidation, have a receiver, manager, administrator or administrative receiver appointed in respect of your assets or undertakings or any part thereof, any documents are filed with the court for the appointment of an administrator, notice of intention to appoint an administrator is given by you or any of your directors or by a qualifying floating charge holder (as defined in para. 14 of Schedule Bl of the Insolvency Act 1986), a resolution is passed or petition presented to any court for the winding up of your affairs or for the granting of an administration order, or any proceedings are commenced relating to your insolvency or possible insolvency.
Limitation of liability
- Our liability under the Contract, and in breach of statutory duty, and in tort, misrepresentation or otherwise will be limited to this section
- Subject to the clauses above on Inspection and Acceptance and Risk and Title, all warranties, conditions or other terms implied by statute or common law (save for those implied by Section 12 of the Sale of Goods Act 1979) are excluded to the fullest extent permitted by law.
- If we do not deliver the Goods, our liability is limited, subject to the clause below, to the costs and expenses incurred by you in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods.
- Our total liability will not, in any circumstances, exceed the total amount of the Price payable by you.
We will not be liable (whether caused by our employees, agents or otherwise) in connection with the Goods, for:
- any indirect, special or consequential loss, damage, costs, or expenses; and/or
- any loss of profits; loss of anticipated profits; loss of business; loss of data; loss of reputation or goodwill; business interruption; or, other third party claims; and/or
- any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable control; and/or
- any losses caused directly or indirectly by any failure or breach by you in relation to your obligations; and/or
- any loss relating to the choice of the Goods and how they will meet your purpose or the use by you of the Goods supplied.
The exclusions of liability contained within this clause will not exclude or limit our liability for death or personal injury caused by our negligence; or for any matter for which it would be illegal for us to exclude or limit our liability; and for fraud or fraudulent misrepresentation.
All notices under these Terms and Conditions must be in writing and signed by, or on behalf of, the party giving notice (or a duly authorised officer of that party).
Notices will be deemed to have been duly given:
- when delivered, if delivered by courier or other messenger (including registered mail) during the normal business hours of the recipient;
- when sent, if transmitted by fax or email and a successful transmission report or return receipt is generated;
- on the fifth business day following mailing, if mailed by national ordinary mail; or
- on the tenth business day following mailing, if mailed by airmail.
All notices under these Terms and Conditions must be addressed to tile most recent address, email address or fax number notified to the other party.
- When providing the Goods to the Buyer, the Seller may gain access to and/or acquire the ability to transfer, store or process personal data of employees of the Buyer.
- The parties agree that where such processing of personal data takes place, the Buyer shall be ‘data controller’ and the Seller shall be the ‘data processor’ as defined in the General Data Protection Regulation (GDPR) as may be amended, extended and/or re-enacted from time to time.
- For the avoidance of doubt, ‘Personal Data’, ‘Processing ‘, ‘Data Controller ‘, ‘Data Processor’ and ‘Data Subject ‘ shall have the same meaning as in the GDPR.
- The Seller shall only Process Personal Data to the extent reasonably required to enable it to provide the Goods as mentioned in these terms and conditions or as requested by and agreed with the Buyer, shall not retain any Personal Data longer than necessary for the Processing and refrain from Processing any Personal Data for its own or for any third party’s purposes.
- The Seller shall not disclose Personal Data to any third parties other than employees, directors, agents, subcontractors or advisors on a strict “need-to-know ” basis and only under the same (r more extensive) conditions as set out in these terms and conditions or to the extent required by applicable legislation and/or regulations.
- The Seller shall implement and maintain technical and organisational security measures as are required to protect Personal Data Processed by the Seller on behalf of the Buyer . Further information about the Seller’s approach to data protection are specified in its Data Protection Policy. For any enquiries or complaints regarding data privacy, you can e-mail: firstname.lastname@example.org
Circumstances beyond the control of either party
- Neither party shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that party. Such causes include, but are not limited to: industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the party in question.
- No waiver by us of any breach of these Terms and Conditions by you shall be considered as a waiver of any subsequent breach of the same or any other provision.
- If one or more of these Terms and Conditions is found to be unlawful, invalid or otherwise unenforceable, that/ those provisions shall be deemed severed from the remainder of these Terms and Conditions (which will remain valid and enforceable).
Law and jurisdiction
- This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.